SMS marketing and automation

SMS marketing and two-way texting that runs on autopilot

Reach every phone, with or without internet. Send broadcasts, schedule reminders and turn replies into real conversations, using the SMS provider you already have or an Android phone as a gateway.

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Updated

Features

Why teams choose us for SMS

Teams choose On-chat for SMS because it works with their provider, turns replies into conversations and schedules campaigns around contact dates.

Works with your provider

Connect Twilio, Vonage, Infobip, Plivo, Africa's Talking, Clickatell, Kannel and many local aggregators.

Use an Android phone as a gateway

Turn a local SIM into an SMS channel with the Android relayer app, which suits smaller budgets.

Two-way conversations

Replies flow into a chatbot that understands numbers, keywords, dates and free text.

Scheduled broadcasts

Send now or later, once or on a repeating schedule, to groups or saved searches.

Date-based campaigns

Trigger reminders relative to any contact date field, like 1 day before an appointment.

Opt-outs handled

Contacts who opt out are marked as stopped and won't receive further messages.

How it works

Get started in three steps

You add an SMS channel, import your contacts and then send a broadcast or attach a campaign that runs itself.

  1. Add your SMS channel

    Connect a provider account or an Android phone in minutes.

  2. Import contacts

    Upload a spreadsheet and organise contacts into groups and fields.

  3. Broadcast or automate

    Send a broadcast, schedule it or attach a campaign that runs itself.

Popular use cases

  • Promotions and offers
  • Appointment reminders
  • Payment reminders
  • OTP and alerts
  • Event invitations
  • SMS surveys

FAQ

Frequently asked questions

These answers cover SMS providers, message costs, replies and multiple languages.

Which SMS providers are supported?

Dozens, including Twilio, Vonage, Infobip, Plivo, Africa's Talking, Clickatell and Kannel, plus a generic external API channel for providers we don't list.

Is SMS included in the subscription?

Message costs are billed by your SMS provider. Your plan covers the platform and its features.

Can contacts reply to my messages?

Yes. Replies arrive in the inbox and can continue a flow, so every SMS can be a conversation.

Can I send messages in several languages?

Yes. Flows and broadcasts support translations and pick the language set on each contact.

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